NU-IDEAS was established an set up as a registered trademark in the United Kingdom. The trademark is effective from 23/10/2024. Trade Mark No. UK00004115679.
NU-IDEAS was established an set up as a registered trademark in the United Kingdom. The trademark is effective from 23/10/2024. Trade Mark No. UK00004115679.
email us: support@nu-ideas.shop, use our address as below or use the 'live chat' / help bot.
🚚 Delivery & Shipping Information
We aim to get your order to you as quickly and smoothly as possible. Your order is sent from the U.K.
🇬🇧 United Kingdom Delivery Time: Handling time is 0-1 working days and delivery is 1-2 working days Shipping Cost: £2.99
All orders are dispatched promptly with trusted couriers and tracked.
🇪🇺 European Union Delivery Time: 4–10 working days Shipping Cost: £9.95 Delivery times may vary slightly depending on your location and customs procedures.
📝 Order Tracking Tracking details will be emailed to you once your order has been shipped. If you have any questions or special delivery requirements, please don’t hesitate to reach out to our support team.
email: support@nu-ideas.shop or use the 'live chat' to the bottom hand right of your screen.
Last order time for same day dispatch is 4pm. Online orders only.
Support time: 9.30 am to 4 pm GMT.
Thank you for your custom.
At NU-IDEAS, your satisfaction means everything to us. If you’re not completely happy with your purchase, you can return it within 30 days of delivery for a full refund or exchange — no fuss.
To qualify for a return:
To start a return, please contact our friendly support team at support@nu-ideas.co.uk with your order details and reason for return. We’ll guide you through the simple return process.
Once your item is received and inspected, we’ll issue your refund within 5–7 working days.
This policy does not affect your statutory rights.
